- What happens if I don't pickup the item?
- If you don't pick up your item during the scheduled time, it may be considered abandoned and could be resold, donated, or disposed of at the seller's discretion. You are still responsible for any related fees, including the winning bid. Some sellers may offer shipping, but this must be arranged directly with them—BidRush is not responsible for shipping or any damage in transit. Ownership and risk of loss transfer to you once payment is received, even if the item is not picked up. Always contact the seller (details in your invoice) if you need to make alternate arrangements.
- What is a Buyer's Premium?
- A Buyer's Premium is an optional fee set by the seller, typically as a percentage of the winning bid. If applied, it will be added to the final price and is shown clearly on each auction page.
- Are there any hidden fees?
- No. BidRush is fully transparent. Any applicable Buyer's Premium and taxes are shown before you place a bid—no hidden platform or surprise fees.
- How do I pay for my winning bid?
- After the auction closes, you'll receive an invoice with a full breakdown of the amount due. Payments are processed securely through Stripe, using the payment method in your account.
- Can I change my bid after submitting it?
- No. Once submitted, bids are final and binding. Please double-check your bid amount before confirming.
- What currency are the prices listed in?
- Prices are listed in the local currency of the auction, as shown in the auction details. If you're bidding from another region, your bank or credit card provider may apply a currency conversion.
- Is tax included in the final price?
- Taxes are not included in the bid amount and will be calculated and added to your invoice based on the location of the auction and applicable tax laws.
- What if I don't pay for my winning bid?
- Non-payment may result in account suspension, loss of bidding privileges, and potential legal consequences. Only place bids if you are prepared to complete the purchase.
- What is a Max Bid, and why was I outbid automatically?
- When you place a Max Bid, you're telling the system the maximum amount you're willing to pay. BidRush's platform will then automatically bid on your behalf, just enough to keep you in the lead, up to your maximum. If another bidder has already placed a higher Max Bid, you may be immediately outbid—even if your bid was higher than the current price. You'll only be charged the minimum needed to win, not your full Max Bid (unless required).
- How does pickup work after I win an auction?
- Each auction includes details about the pickup location and time. After winning, you'll receive an invoice that includes pickup instructions. It's your responsibility to collect your items within the stated window, so please review the auction terms carefully before bidding.
- Why isn't the pickup address shown before bidding?
- To protect seller privacy, some auctions don't display the full pickup address until the auction ends. If you're the winning bidder, the address will be included in your invoice or follow-up email. You'll still see the general area (e.g., city or postal code) in advance to help you decide whether you're comfortable bidding.